Course Category | Certificate II – Tour Guide | Course Duration | 30 Hours |
Class Duration | 2 Hours Per Day | Class Size | 10 - 15 Per Group |
Suitable for anyone considering work in the Tourism and Hospitality industry, or those who work in basic customer service or in a back-of-house role (such as housekeeper). Includes: welcome and farewell guests, provide routine face-to-face customer service and routine workplace activities.