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Introduction to Tourism – I

Course Category Certificate II – Tour GuideCourse Duration30 Hours
Class Duration2 Hours Per DayClass Size10 - 15 Per Group

Suitable for anyone considering work in the Tourism and Hospitality industry, or those who work in basic customer service or in a back-of-house role (such as housekeeper). Includes: welcome and farewell guests, provide routine face-to-face customer service and routine workplace activities.