| Course Category | 1. Hospitality Courses | Course Duration | 740 Hours |
| Class Duration | 2 Hours | Class Size | 10-15 Per Class |
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This qualification provides a pathway to work in organisations such as restaurants, hotels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in hospitality services.
The student must complete the following units (740 hours):
1. KUNUP3001A – Provide Service to Customers
2. KUNUP3002A – Provide Table Service of Food and Beverage
3. KUNUP3003A – Workplace Communications in Port
4. KUNUP3004A – Workplace Communications in English
5. KUNUK3001A – Design and Produce Business Documents
6. KUNUK3002A – Address Protocol Requirements
7. KUNUK3003A – Purchase Goods
8. KUNUK3005A – Process Financial Transactions
9. TOSHB3002A – Recommend Beers and Spirits products
10. TOSHB3003A – Conduct a Product Tasting of Alcoholic Beverages
11. TOSHB3004A – Prepare and Serve Cocktails
12. TOSHB3005A – Provide Advice on Beers, Spirits and Liqueurs
13. TOSHB3006A – Provide Table Service of Food and Beverage
14. TOSHB3007A – Provide Advice on Food
