| Course Category | Certificate II – Tour Guide | Course Duration | 30 Hours |
| Class Duration | 2 Hours Per Day | Class Size | 10 - 15 Per Group |
Suitable for anyone considering work in the Tourism and Hospitality industry, or those who work in customer service (such as hospitality), sales (such as booking agents), or supply service roles (such as tour operators). Deals with the skills and insight required to build and maintain the local knowledge needed to effectively respond to general customer information requests in a range of tourism and hospitality situations.
