Our Values "We: Serve Our Clients, Work Together, Act with Integrity, Respect Other People and Make it Happen!"

Module 3 – Managing Reception and Housekeeping

Course Category 2. Guesthouse Operator CourseCourse Duration
Class DurationClass Size

• Communication and booking systems
• Booking procedures
• Guesthouse pricing
• Recording guest consumption
• Handling optional item sales
• Check-in/check-out procedures
• Providing guest information
• Housekeeping
• Maintenance
• Planning property improvements
• Property presentation and  decoration