Hospitality
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Hospitality = the friendly reception and treatment of customers or strangers. It includes not only food and drink staff, but cleaners, housekeepers, facility management, events planning and marketing. Besides specialist skill, people need to have such personal assets as: commitment, enthusiasm, communication, be organized and thorough, know hygiene and show leadership and/or teamwork. The idea is to guests have a great experience to encourage good word-of-mouth and repeat business. ETDA has a modern commercial kitchen, bar and hotel guest rooms, Students will be “learn by doing” experience at the Education Restaurant, which is open to the public.